Privacy Statement

We may collect personal information directly from you, automatically when you use our Website, and from service providers that help us operate our business.

Every Trip Matters may use third-party payment processors, including Stripe and other authorized payment providers, to securely process purchases.

When you make a purchase, your payment information may include:

• Credit or debit card information
• Billing address
• Cardholder name
• Transaction information
• Payment authorization information
• Digital wallet information

Payment information is generally transmitted directly to our authorized payment processor.

Every Trip Matters does not intend to independently store complete credit or debit card numbers unless necessary and permitted through our authorized payment-processing systems.

Payment processors have their own privacy policies and security practices governing the information they process.

Our online store platform provides the e-commerce technology that allows us to display products, manage customer accounts, process orders, manage inventory, communicate with customers, and operate our online store.

When you visit or purchase from EveryTripMatters.net, our platform providers may process certain personal information on our behalf or in connection with their own services.

Information processed through our e-commerce platform may include:

• Name
• Email address
• Shipping and billing address
• Telephone number
• IP address
• Device information
• Shopping activity
• Order information
• Payment-related information
• Browser and cookie information

Your information may therefore be processed by both Every Trip Matters and our platform providers in accordance with our respective privacy practices.

We may use personal information for purposes including:

If you provide your email address and consent to receive promotional communications, we may send you emails regarding:

• New travel products
• Customized travel kits
• Promotions
• Discounts
• Special offers
• Travel-related products or information
• Abandoned shopping carts
• Product recommendations
• Company announcements

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link contained in the email.

Unsubscribing from promotional emails will not prevent us from sending transactional communications that are necessary to complete an order or provide customer service.

If you voluntarily enroll in our SMS or text-message program, we may send promotional or transactional text messages to the mobile number you provide.

Messages may include:

• Order confirmations
• Shipping notifications
• Delivery updates
• Abandoned-cart reminders
• Promotions
• Discounts
• New-product announcements
• Travel-kit recommendations

Consent to receive marketing text messages is not required as a condition of purchasing products from us.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing text messages by replying STOP.

You may request assistance by replying HELP, where supported.

We may share mobile information with service providers that assist us in providing SMS services. We do not intend to provide mobile phone numbers to unaffiliated third parties for their own independent text-message marketing.

EveryTripMatters.net may use cookies, pixels, tags, local storage, scripts, and similar technologies.

Cookies are small data files stored on your device that help websites recognize your browser and remember certain information.

We may use cookies for:

Third-party providers may also place or access cookies through our Website when permitted.

You may be able to control cookies through your browser settings or through privacy and cookie controls provided on our Website.

Disabling certain cookies may affect Website functionality.

We may disclose personal information to service providers that perform services on our behalf. These may include:

• Payment processors (such as Stripe)
• Banks and financial institutions
• Shipping and fulfillment providers
• Postal carriers
• Warehousing companies
• Email marketing providers
• SMS providers
• Customer-service platforms
• Website hosting providers
• Analytics providers
• Advertising platforms
• Fraud-prevention providers
• IT and cybersecurity providers
• Professional advisors such as attorneys and accountants

These providers receive information as reasonably necessary to perform services for us.

We may also disclose information when required by law or when necessary to protect our rights, customers, employees, business, or property.

To fulfill and deliver orders, we may provide necessary information to shipping, fulfillment, warehousing, and logistics providers.

This information may include:

• Customer name
• Shipping address
• Telephone number
• Email address
• Order number
• Products ordered
• Delivery instructions

Shipping companies may use this information to deliver orders, provide tracking, communicate about delivery, and resolve delivery issues.

If Every Trip Matters is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or sale of all or part of the business, personal information may be transferred as part of that transaction.

Any successor organization may continue to process information in accordance with applicable law and the privacy commitments applicable to the transferred information.

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Modification
• Destruction

However, no website, electronic communication, payment system, or data-storage method can be guaranteed to be completely secure.

Customers are responsible for protecting passwords and account credentials associated with their accounts.

If you believe your account has been compromised, please contact us promptly.

We retain personal information for as long as reasonably necessary to:

• Complete transactions
• Maintain business and accounting records
• Provide customer service
• Resolve disputes
• Prevent fraud
• Meet tax and regulatory requirements
• Enforce agreements
• Comply with applicable laws

Retention periods may vary depending on the type of information involved and our legal or operational requirements.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it as appropriate.

Every Trip Matters may sell travel-related wellness products, health products, first-aid products, over-the-counter products, personal-care products, medical accessories, or other products that may relate to health or wellness.

Every Trip Matters is generally an e-commerce retailer and is not intended to operate as a healthcare provider or health plan through EveryTripMatters.net.

You should not submit medical records, diagnoses, prescription information, Social Security numbers, insurance records, or other sensitive medical information through general Website forms, customer-service messages, product reviews, or other areas unless specifically requested through a secure process designed for that purpose.

The collection of health-related preferences when selecting retail products does not necessarily mean that such information is protected by the federal Health Insurance Portability and Accountability Act (“HIPAA”).

Where a particular transaction or service is subject to additional healthcare privacy requirements, we will handle information as required by applicable law.

EveryTripMatters.net is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If we learn that we have collected personal information from a child under 13 in a manner prohibited by applicable law, we will take reasonable steps to delete the information.

Parents or guardians who believe a child has provided personal information to us may contact us using the information below.

Our Website may contain links to third-party websites, services, social-media platforms, travel providers, manufacturers, or other businesses.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third parties before providing personal information to them.

If you interact with Every Trip Matters through platforms such as Instagram, Facebook, TikTok, YouTube, X, Pinterest, LinkedIn, or other social-media services, those platforms may independently collect information regarding your activity.

Your use of those platforms is governed by their respective privacy policies and terms.

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain information regarding how your information is used
• Obtain information regarding categories of third parties receiving information
• Opt out of certain marketing
• Opt out of certain targeted advertising
• Opt out of certain sale or sharing of personal information
• Request a portable copy of certain personal information
• Limit certain uses of sensitive personal information where applicable
• Appeal certain privacy-request decisions where required by law

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests.

This section applies to California residents to the extent the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to our processing of their personal information.

California residents may have the right to request:

Depending on how you interact with our Website, we may collect the following categories of personal information:

We use these categories for the business purposes described throughout this Privacy Policy.

California residents may have additional rights under California Civil Code Section 1798.83 regarding certain disclosures of personal information to third parties for their direct marketing purposes.

Where applicable, California residents may contact us to request information regarding such disclosures.

Some browsers provide a “Do Not Track” (“DNT”) setting.

Because there is not a universally accepted standard governing all DNT signals, our Website may not respond to traditional DNT signals in the same manner across all services.

Where applicable law requires recognition of a legally recognized opt-out preference signal, such as Global Privacy Control, we will process that signal as required by law.

Residents of certain states may have additional privacy rights under applicable state consumer privacy laws.

Depending on applicable law, these rights may include:

• Access
• Correction
• Deletion
• Data portability
• Opt-out of targeted advertising
• Opt-out of sale
• Opt-out of certain profiling
• Appeal of privacy-request decisions

We will process verified requests according to applicable law.

If you access EveryTripMatters.net from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those countries may differ from those in your country of residence.

Where legally required, we will take appropriate measures regarding international transfers of personal information.

We may update this Privacy Policy periodically to reflect:

• Changes to our business
• New products or services
• New Website features
• Changes to technology
• Changes to service providers
• Changes to applicable laws or regulations

When this Privacy Policy changes, the updated version will be posted on EveryTripMatters.net with a revised “Last Updated” date.

We encourage customers to periodically review this Privacy Policy.

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact:

Every Trip Matters

Website: www.EveryTripMatters.net

Email: support@everytripmatters.net

Mailing Address:

DMEconnected

1349 W Peachtree Street NE, Suite 1910 (PMB 258)

Atlanta, GA 30309

United States

For privacy requests, please include “Privacy Request” in the subject line of your email.

We may request additional information reasonably necessary to verify your identity before completing certain privacy requests.

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require documentation confirming the agent's authority and may request that you independently verify your identity before fulfilling the request.

By using EveryTripMatters.net, purchasing products from us, creating an account, or otherwise providing information to us, you acknowledge that you have reviewed this Privacy Policy and understand the privacy practices described above.

Your use of the Website is also subject to our applicable Terms of Service, Shipping Policy, Return/Refund Policy, and other Website policies.